Payment & Shipping
We accept all major credit and debit cards through Shopify Payments, Apple Pay,
Google Pay and PayPal for items from all JulRe Designs Studio Jewelry collections.
We are currently shipping all ready-to-wear/in stock jewelry items
within 2 business days after the completed transaction. Please see individual
product pages for estimated shipping times for Made-to-Order jewelry items.
You will receive a shipping confirmation email with your tracking number
once your purchase has been expedited.
All items are delivered in the US as follows via United States Postal Service (USPS):
Ground Advantage - Delivery in 3-4 business days
Priority Mail - FREE with any $100+ order - Delivery in 2-3 business days
Priority Mail Express - Delivery in 1 business day
We do not offer international shipping at this time.
Returns
We pride ourselves in providing depictions and descriptions that are as accurate
as possible but please feel free to ask any questions you may have prior to purchasing.
In the event that you are unhappy with your purchase, we will gladly
take returns for a refund for all jewelry items (unless otherwise noted)
as long as items are returned within 14 days of receipt.
Customer is responsible for the cost of return shipping.
If the item is being returned due to a defect or has been damaged during shipping,
we will provide a free return shipping label however you must first
contact us for a return authorization. (see our hours below)
Returned items must be in their original, unworn condition and
in the packaging they were shipped in. We strongly suggest that you ship
return jewelry items in a manner that includes delivery confirmation.
We are not responsible for items that are lost or stolen.
All made-to-order and custom design jewelry items are FINAL SALE
and are not eligible for return or exchange. Shipping fees, if applicable,
are not reimbursable or refundable.
eGift Cards
Our eGift Cards can be redeemed online for all jewelry products
on our website. eGift cards cannot be returned or redeemed for
cash value, reloaded with additional value, resold or transferred for value,
except where required by law. eGift cards cannot be used t
o purchase other eGift cards. Promotions and other special offers
may not be used to purchase an eGift card. No sales tax will be
charged on the purchase of an eGift card.
JulRe Designs LLC will not replace lost or stolen
eGift cards without satisfactory proof of purchase.
Customer Care Center
PHONE: (215) 874-7153
EMAIL: customercare@julredesigns.com
HOURS: Monday - Friday 9 AM - 5 PM EST
(closed on Saturdays, Sundays and major Holidays)
JulRe Designs Studio
1201 N 3rd Street
Ste 204
Philadelphia, PA 19122-4425
EMAIL: studio@julredesigns.com
JulRe Designs LLC Headquarters
MAILING ADDRESS:
971 US Highway 202N, Ste N
Branchburg, NJ 08876-3757
For inquiries, please email:
General Information: info@julredesigns.com
Jewelry Sales: sales@julredesigns.com
Press: pr@julredesigns.com
Careers: careers@julredesigns.com
Website Issues: webmaster@julredesigns.com
Payment & Shipping
We accept all major credit and debit cards through
Shopify Payments, Apple Pay,Google Pay
and PayPal for items from all JulRe Designs
Studio Jewelry collections.
We are currently shipping all ready-to-wear/
in stock jewelry items within 2 business days
after the completed transaction. Please see
individual product pages for estimated shipping times
for Made-to-Order jewelry items.
You will receive a shipping confirmation email
with your tracking number once your purchase
has been expedited.
All items are delivered in the US as follows
via United States Postal Service (USPS):
Ground Advantage - Delivery in 3-4 business days
Priority Mail - FREE with any $100+ order -
Delivery in 2-3 business days
Priority Mail Express - Delivery in 1 business day
We do not offer international shipping at this time.
Returns
We pride ourselves in providing depictions
and descriptions that are as accurate as possible
but please feel free to ask any questions
you may have prior to purchasing. In the event
that you are unhappy with your purchase,
we will gladly take returns for a refund
for all jewelry items (unless otherwise noted)
as long as items are returned within 14 days of receipt.
Customer is responsible for the cost of return shipping.
If the item is being returned due to a defect or has been damaged during shipping, we will provide a free
return shipping label however you must first
contact us for a return authorization.
(see our hours below)
Returned items must be in their original,
unworn condition and in the packaging they
were shipped in. We strongly suggest that you ship
return jewelry items in a manner that includes
delivery confirmation.
We are not responsible
for items that are lost or stolen.
All made-to-order and custom design jewelry items are FINAL SALE and are not eligible for
return or exchange. Shipping fees, if applicable,
are not reimbursable or refundable.
eGift Cards
Our eGift Cards can be redeemed online for
all jewelry products on our website.
eGift cards cannot be returned or redeemed for
cash value, reloaded with additional value, resold or transferred for value, except where required by law.
eGift cards cannot be used to purchase other
eGift cards. Promotions and other special offers
may not be used to purchase an eGift card.
No sales tax will be charged on the purchase
of an eGift card.
JulRe Designs LLC will not replace lost or stolen
eGift cards without satisfactory proof of purchase.
Customer Care Center
PHONE: (215) 874-7153
EMAIL: customercare@julredesigns.com
HOURS: Monday - Friday 9 AM - 5 PM EST
(closed on Saturdays, Sundays and major Holidays)
JulRe Designs Studio
1201 N 3rd Street
Ste 204
Philadelphia, PA 19122-4425
EMAIL: studio@julredesigns.com
JulRe Designs LLC Headquarters
MAILING ADDRESS:
971 US Highway 202N, Ste N
Branchburg, NJ 08876-3757
For inquiries, please email:
General Information: info@julredesigns.com
Jewelry Sales: sales@julredesigns.com
Press: pr@julredesigns.com
Careers: careers@julredesigns.com
Website Issues: webmaster@julredesigns.com