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      A message from our Founder on COVID-19

      Payment & Shipping 

      We accept all major credit and debit cards through Shopify Payments, Apple Pay, Google Pay and PayPal for items from all Handmade Jewelry collections and Gem Luxe Beauty products.

      We are currently shipping all ready to wear/in stock jewelry items within 4-5 business days after the completed transaction. Gem Luxe Beauty products purchased from our website ship within 5-7 business days. Please see individual product pages for estimated shipping times for Made-to-Order jewelry items. You will receive a shipping confirmation email with your tracking number once your purchase has been expedited.

      All items are shipped via United States Postal Service (USPS)


      *These deadlines are for in stock jewelry items only. Deadlines exclude all Gem Luxe Beauty products which must be ordered no later than Monday, December 7, 2020 at 1:00 PM EST for holiday delivery.

      First Class Mail - FREE with any purchase (US only) 
      Last day to order: Friday, December 11, 2020 at 1:00 PM EST

      First Class Mail International (Canada only) 
      Last day to order: Monday, December 7, 2020 at 1:00 PM EST 

      Priority Mail (US only)
      Last day to order: Tuesday, December 15 at 1:00 PM EST

      Priority International Mail (Canada only)
      Last day to order: Monday, December 7, 2020 at 1:00 PM EST

      Priority Mail Express (US Only)
      Last day to order: Friday, December 20, 2020 at 1:00 PM EST

      Canadian Customers: All duties, taxes and fees are due by the buyer upon delivery. Buyer is responsible for observing all customs rules and regulations.

      We offer international shipping to Canada only at this time.

      We pride ourselves in providing depictions and descriptions that are as accurate as possible but please feel free to ask any questions you may have prior to purchasing. In the event that you are unhappy with your purchase, we will gladly take returns for a refund for all jewelry items (unless otherwise noted) as long as items are returned within 14 days of receipt. 

      • For jewelry, returned items must be in their original, unworn condition and in the packaging they were shipped in.
      • For Gem Luxe Beauty products, NO RETURNS OR EXCHANGES ARE ACCEPTED.
      We strongly suggest that you ship return jewelry items in a manner that includes delivery confirmation. 

      All made-to-order and custom design jewelry items are FINAL SALE and are not eligible for return or exchange. Shipping fees, if applicable, are not reimbursable or refundable.

      eGift Cards
      Our eGift Cards can be redeemed online for all jewelry and Gem Luxe Beauty products. eGift cards cannot be returned or redeemed for cash value, reloaded with additional value, resold or transferred for value, except where required by law. eGift cards cannot be used to purchase other gift cards. Promotions and other special offers may not be used to purchase an eGift card. No sales tax will be charged on the purchase of an eGift card.

      JulRe Designs LLC will not replace lost or stolen eGift cards without satisfactory proof of purchase.

      Customer Care Center
      PHONE: (215) 874-7153
      JulRe Designs Studio: 
      Gem Luxe Beauty:
      HOURS: Monday - Saturday 10 AM - 6 PM EST
      (closed on Sundays and major Holidays)

      JulRe Designs LLC Headquarters & Jewelry Design Studio
      (by appointment only)
      South Orange, NJ

      For inquiries, please email: