(updated August 27, 2020)
In light of the developing COVID-19 pandemic, I wanted to share some small updates on how we’re moving ahead at JulRe Designs LLC. We are all a part of a global community and any small action we can take helps, so we’re following CDC guidelines and encourage our customers to do the same.
Fortunately, most of our fantastic team works remotely, but we are continuing to limit our time in the NJ headquarters to be able to stay as healthy and safe as possible. This will affect order turnaround time. Please anticipate an additional 5-7 days for made-to-order and custom jewelry pieces. We will now be shipping online orders for JulRe Designs Jewelry and Gem Luxe Beauty products within 3-4 business days after the completed transaction. Visit our Customer Care page for complete details.
We are so sorry for any inconvenience this may cause. Please know that despite this temporary change, the JulRe Designs family is committed to getting you the items you order in a timely manner. Please don’t hesitate to reach out with any questions or concerns. You can contact the JulRe Designs Studio team at firstname.lastname@example.org or our Gem Luxe Beauty team at email@example.com.
We hope you’re staying safe and healthy. Thank you so much for supporting JulRe Designs and other small businesses during these difficult times. We'd be nothing without you.