a message from our founder

(updated September 25, 2022)

Hello,

While we recognize that COVID-19 restrictions have been lifted around the US, JulRe Designs LLC continues to operate by following CDC guidelines and encourage our customers to do the same.

Most of our fantastic team works remotely and we continue to limit our time in our Philadelphia, PA headquarters to be able to stay as healthy and safe as possible. This will continue to affect order turnaround time. Please visit our Customer Care page for our current shipping deadlines and complete details on refunds and exchanges.

Please know that despite any changes we have had to make, the JulRe Designs family is committed to getting you the items you order in a timely manner. Please don’t hesitate to reach out with any questions or concerns. You can contact the JulRe Designs Studio team at customercare@julredesigns.com or our Gem Luxe Beauty team at customercare@gemluxebeauty.com. 

We hope you’re staying safe and healthy. Thank you so much for supporting JulRe Designs brands and other small businesses during these difficult times. We'd be nothing without you.